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| 工作地： |
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苏州 |
| 工作性质： |
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全职 |
| 招聘人数： |
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若干
人 |
| 学历要求： |
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不限
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| 工作经验： |
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不限
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| 薪金水平： |
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面议
（元/月） |
| 提供食宿： |
|
不提供 |
| 职位描述 |
岗位职责、工作范围:
1. Formulate the stａｎｄards about campus service quality system ａｎｄ supervise the implementation； to continually optimize service process.
2. Responsible for supervising, checking ａｎｄ improving the daily work of all kinds of service work of campus management； to evaluate ａｎｄ improve the service quality of all kinds of workers from Property Management Company.
3. Organize ａｎｄ conduct the regularly survey of the service satisfaction for campus management as required； hａｎｄle all kinds of service quality issues from staff ａｎｄ students, ａｎｄ feedback quickly ａｎｄ effectively； to make fluent communication channel with complainant ａｎｄ give satisfactory solution ａｎｄ report to supervisor.
4. Overall review ａｎｄ manage the room booking requests from staff ａｎｄ students； to formulate the procedure ａｎｄ stａｎｄard about the room ａｎｄ facilities management, ａｎｄ do routine checking ａｎｄ reporting work； follow up ａｎｄ coordinate with relevant departments ａｎｄ ensure to provide better service in the whole process； to help to find ａｎｄ cope with some improper room usage ａｎｄ report to supervisor.
5. Supervise the work of customer service team ａｎｄ cleaning team effectively as per the service stａｎｄards ａｎｄ requirement. To give training ａｎｄ assessing the service team regularly to ensure the working skills meet the requirement of daily work for university.
6. Be responsible for any other duties commensurate with the level ａｎｄ grade of this post, ａｎｄ any other tasks assigned as needed.
个人要求、任职资格:
1. Good stａｎｄard of general education. Bachelor with management or English major is preferred.
2. Good commａｎｄ of English both in writing ａｎｄ speaking.
3. Good skill in Microsoft Office Software (Word, Excel, PowerPoint, etc.)
4. Good interpersonal, communication skills, as well good customer service.
5. Ability to organize ａｎｄ coordinate a variety of administration tasks in a busy office environment.
6. Good team work spirit ａｎｄ problem solving capabilities.
注：熟悉《五略管理法》者优先。
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| 联系方式 |
| 工作地： |
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苏州 |
| 联
系 人： |
|
徐老师,王老师【】 |
| 联系电话： |
|
88167750 徐老师 88161041王老师 |
| 电子信箱： |
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